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Direct and Matrix management approaches


Group feedback…

Advantages of matrix management

  • Keeps staff overheads to a minimum
  • High utilisation of staff capacity
  • Staff have one manager for pastoral care
  • Create teams of highly specialised members
  • Helps to break down the “silo mentality”

Disadvantages of matrix management

  • Staff report to several managers for work allocation
  • Can be conflicting priorities


Advantages of direct/functional management

  • Staff report to single manager for work allocation and pastoral care
  • Simple “chain of command”
  • Staff work with like-minded people – same areas of knowledge

Disadvantages of direct/functional management

  • Develops silos
  • Minimal cross-department knowledge & communication


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