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Mess and Difficulty – Mess

30/01/2016

Ackoffs mess & difficulty useful for deciding to take hard or soft approach.

Mess:

  1. Unbounded -difficult to identify boundaries, concept of boundary important in defining system.
  2. Problem(s) are unclear.
  3. No visible solutions – relates to not knowing what problem is.
  4. Many stakeholders and groups therefore many perspectives.
  5. Timescales long term.
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